All steam showers carry a (7) seven year structural warranty against manufacturer defects.
The structural warranty protects the structure of the steam shower from peeling, fading, delaminating or cracking. Structural components include the acrylic panels, shower pan, ceiling, and glass panels.
All steam shower parts carry a (1) one year guarantee against defects.
Mesa Steam Showers carries most replacement parts in stock and will arrange for a spare part to be delivered to you.
The unit must be installed by a licensed plumber and electrician, or it will void the warranty of the unit from the manufacturer.
The purchaser of the steam shower accepts full responsibility and liability for its proper use, operation, and installation. This unit is not to be used for commercial purposes.
The purchaser also agrees to hold harmless and indemnify MesaSteamShowers.com from any actions, lawsuits, judgments, or liability claims arising from the use of these products.
MesaSteamShowers.com is not responsible for any liability or losses accruing from plumbing or electrical installation.
It is the customers' responsibility to confirm the product will comply with their state, county or city codes. If you will be receiving an inspection by a county or city inspector, please ask them what they require.
If a customer purchases any steam shower unit or bathtub that does not pass inspection, we will allow returns subject to the following conditions.
You will be able to return the unit for purchase price of unit, less the original shipping fee, return shipping fee, and less a restocking fee of 15% if the unit is in the original packaging.
If the steam shower unit or bathtub was opened, or opened and assembled, a 25% restocking fee will apply.