About
What is a Dreampod?
The Dreampod is the most luxurious, full featured floatation tank in the market. It requires 500kilograms of epsom salt to get the solution just perfect for floating.
What was your inspiration in the design, and shape of the Dreampod?
Our vision was to create something that would be visually stimulating, eliminating any type of intimidation to beginner floaters. Based on our research and experience, we believe the floatation tanks MUST be inviting and welcoming as a rule of thumb. This will allow beginner floaters to feel most relaxed, increasing the chance of them returning for future floats. The Dreampod offers all aspects of comfort and safety in mind.
Are you using inferior branded components in the Dreampod?
All critical components are imported from the U.S or Europe and
hold certifications proving it’s quality from standard certification bodies.
Is the Dreampod fully automated and what does that mean?
The Dreampod is completely automatic, making handling and managing very easy. The Dreampod features an automatic filtration system, which will automatically kick in after each float.
Orders
How long will production take to produce my order of Dreampods?
Production for the Dreampod will be a maximum of 60 days. We will expedite shipping earlier if we are able to. In some cases, we can manufacture the Dreampod within 45 days. We plan to hold stock in the future, which will cut down the production time to a fraction.
For U.S customers you might be able to receive your DreamPod in as short as just 7 days if shipped from our Utah Warehouse. Financing Options available also!
Support
What is the maintenance of the tank like?
It is very easy to clean around the motors and the pods. For the pump, just remove the engine box, and clean around the components with a damp cloth, soaked in warm water. Besides for this, you will need to change a filter bag once or twice per month, depending on how busy the Dreampod is. You will also need to add salt once per month, again, depending on how busy that tank is. Other than that, regular morning maintenance of wiping the tank down and getting it ready for business.
If something breaks down, how would I go about getting parts for repairs? And how long could I expect the pod to be shut down for?
All parts would be sent with in 24 hours. Our trouble shooting team is available 24/7.
Do I need help with the initial setup? If so, would you or one of your employees come out to help with that? Would transportation/accommodations for this be an extra cost I would incur?
While the Dreampod is designed to be easily set up by anyone with handyman skills, we require that you send for one of our technicians to come in, and help with the initial installation. The Dreampod requires some adjustments; such as software set up, door alignment, leak testing etc, to be completed for the tanks to work at full operating capacity. We ask our clients to pay for his flight, as well as a few nights accommodation at a local hotel/motel. Nothing fancy needed, something clean and safe is fine.