Sunray 4 Person Tiburon HL400SN Traditional Steam Sauna
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Handling Time: 1-2 Business Days
Shipping Time: 7-12 business days. All freight orders are curbside and include FREE liftgate service.
(Due to high demand, select products may have a longer delivery time, please contact us to confirm availability).
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- Price Match
Size / Weight
- Exterior Dimensions: 69"W x 72"D x 79"H
- Interior Dimensions: 65"W x 63"D x 69"H
Sunray 4 Person Tiburon HL400SN Traditional Steam Sauna Features
- Natural Canadian Hemlock
- Ergonomic Backrest
- Tempered Glass
- Cup Holder
- 220V/30 Amps
- ETL Safety Certified
- Ventilation System
- 7 Year Warranty
- Product Weight: 599
How does infrared sauna work?
Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue.
The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.
Do SunRay Saunas emit EMF?
SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side.
Laminating the epoxy resin panel results in ultra low EMF levels that are safe for continuous use.
How is the sauna packaged?
SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage.
You can remove the cardboard boxes from the pallet and they will fit through any door size 24” or greater.
Does the sauna come pre-assembled?
SunRay Saunas are not pre-assembled. Furthermore, they arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.
How long does it take to assemble the Sunray 4 Person Tiburon HL400SN Traditional Steam Sauna?
Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.
Do you need any special tools to assemble the sauna?
No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.
What voltage does the Sunray 4 Person Tiburon HL400SN Traditional Steam Sauna run on?
All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.
Can I place the sauna on the second floor?
Most saunas weigh between 300-400lbs. However, you can place a sauna on the second floor.
Can I use the Sunray 4 Person Tiburon HL400SN Traditional Steam Sauna outdoors?
All SunRay Saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.
How do I clean the sauna?
First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture.
Next, wipe the sauna down with a wet towel and let dry. You can clean the glass in your sauna with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Therefore make sure to leave the door open so the sauna can dry.
How often do I need to clean the sauna?
The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Sitting on a towel while in the sauna will capture a lot of sweat and thereby reduce the frequency of cleaning the sauna.
This product has a 7-Year Warranty against material and workmanship defects. To make a warranty claim, you need to fill out the registration card and send it with a valid receipt to the address below or email firstname.lastname@example.org. However, it's important to note that the manufacturer covers the entire sauna structure, including heating elements, but only covers the radio for 1 year.
You need to provide a receipt for any warranty claim, and you may need to arrange and pay for return shipping.. The warranty does not cover misuse, improper installation, or damage from natural causes. SUNRAY INDOOR SAUNAS ARE NOT FOR OUTDOOR USE. Do not use harsh cleaners or lacquers on the sauna, and do not place it on unapproved surfaces. Surface cracks are normal.
- Do not use lacquers, paints or abrasive cleaners on the sauna.
- Do not place the sauna on non-approved surfaces or in outdoor applications.
- Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."
Assembly Manual + Specification Sheet
As soon as you place an order you will receive an order confirmation e-mail from us. This means we have your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and can be shipped immediately. If we find that your item is on back order or unavailable, we will void the pre-authorization and will reach out to you via e-mail. If the item(s) can be shipped within 5 business days, we will process the charges and submit the order for shipment.
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. Tracking information will be sent from us within 24 hours of your order leaving the distribution center to the e-mail address provided to us during check out. If your tracking information had not been received within five days of your order, please follow us with us at email@example.com.
We offer free shipping on all orders and on applicable items and brands as well.
Typically, when an order has been received, it will be processed immediately. After this, it will take about 1-3 business days after confirmation of the order, payment, and pickup time to fulfill your order.
Some suppliers do custom make products, and this can add an additional lead time. If delivery time is a concern of yours, please feel free to contact our customer service team for confirmation. Please note that due to the COVID-19 Pandemic, lead times can unfortunately be longer.
Product Quality Guarantee:
It is very important to inspect goods before signing the delivery receipt from the courier. This is important because if the goods are damaged and you must note this with the courier so a freight claim can be filed and we can arrange for either a repair or return of the damaged goods. All damage claims should be reported immediately.
If you do suspect the goods are damaged due to the outer carton appearing damaged, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This will protect your insurance claim if the product is damaged and a freight insurance claim needs to be filed.
Our company prides itself on offering the absolute best prices that can be found online on our product selection. We offer the best value on all our items, so you do not have to worry about looking for the best price elsewhere. If you find another online store beating our price after 30 days of your purchase, we will price adjust and credit you the difference. If you see that we are offering a lower price than what you paid anytime 90 days after your purchase, we will price adjust and credit you the difference. Feel confident that when ordering with us, you are getting the best price guaranteed.
To initiate your partial refund request, just email us the link to the product on our site or on our competitors’ site.
Our 100% Price Match Guarantee must abide by the following:
- Items should be purchased first before claiming the price match
- The price match includes item price + shipping charges, excluding sales tax.
- Items out of stock cannot be price matched.
- Discount and auction websites such as eBay, eBid, overstock, etc. do not qualify.
- Competitors must be an Authorized Retailer of the item you ordered.
- Rebates and promotions such as buy one, get one free are not eligible for price match.
- Exchange Orders do not apply.
The sauna went together ok. Took about 1.5 hours to assemble. Instruction manual was OK but not great. Not sure why some of the reviews said the instruction manual was bad cause it went together fine for us. Installing the double bench seat was a little tricky but the seats were labeled to make it easier. Have used it several times and like it alot. Glad we made the purchase as my wife needs it for health reasons.
Great sauna and works as it should. If you are installing this on carpet or a wood floor I would recommend placing a cookie sheet under the heater. When you pour water on the rocks some water makes it all the way through the heater. Once I noticed this happened, I had to remove the floor of the sauna to clean up the excess water. With the cookie sheet the excess water pools on the sheet and eventually evaporates.
I LOVE IT THE BEST
Mine just arrived. There was no instruction manual. There is no door handle. While the assembly is pretty straight forward the sides do not fit together well nor stay together.
Needs instructions & schematics! What is provided is sorely lacking. Need 3 people to assemble! Lower bench is not supported properly. Heater rocks do not fit. Heater installation is ambiguous and tricky. Needs overhead insulation but none is provided