Your fire pit includes a 10 year manufacturer’s warranty on Carbon Steel Fire Pits, and a 100 year warranty on Stainless Steel Fire Pits for structural integrity during that time frame for the original purchaser.
If a fire pit from Fire Pit Art is found to be defective, Fire Pit Art reserves the choice to either repair or replace the product and a product that is either the original, or one that is of equal value or its equivalent, free of charge. This warranty excludes any and all applicable shipping and handling charges. If the product being warrantied has been discontinued, the replacement product will be of equal or similar value.
Altering any Fire Pit Art fire pit or any of our products in any way other than the intended use, will void this warranty.
No warranty is offered on the Iron Oxide Patina finish or the “rust” finish. Steel products will develop natural Iron oxide Patina over time.
The original purchaser must provide photos of the product’s defect(s) to CustomerService@FirePitArt.com, for evaluation. Upon approval of the claim, Fire Pit Art will issue a return for repair, or return for exchange of the defective product.
This warranty does not cover damage or product failure caused by accident, misuse, negligence, tampering, or modifications. Saltwater environments are excluded from this warranty. Fire Pit Art cannot be held responsible or liable for any injury or death due by the misuse of this product.
This warranty does not cover damage caused by either proper or improper use of our products to any surrounding surfaces, structures, or furnishings. This includes, but is not limited to, discoloration or damage to a patio or deck surface, furniture, house, or any other structure.