Luxury Spas - Studio Series Riley 3 Person Cloud Gray WS-291-CG
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Handling Time: 1-2 Business Days
Shipping Time: 7-12 business days. All freight orders are curbside and include FREE liftgate service.
(Due to high demand, select products may have a longer delivery time, please contact us to confirm availability).
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- Price Match
Luxury Spas - Studio Series Riley 3 Person Cloud Gray WS-291-CG Features:
- Dimensions: 77" D x 52" W x 31" H
- 3 Person Capacity
- Max Temperature 104 degrees
- Insulated Spa Cover and Steps Included. A $495 value!
- 3 HP Multi-Speed Motor
- Multi Speed Pump
- 26 Powerful Massage Jets
- 2 Cushioned Neck Pillows
- Color Changing LED Lighting
- 3kW Titanium Heater
- Ozone Sterilization System
- Water Filtration System
- Built In Freeze Protection
- UV Rated Spa Cover Included
- 4500 Total Watts. Requires 20 amp 240V circuit
Luxury Spas - Studio Series Riley 3 Person Cloud Gray WS-291-CG Dimensions: 77"L x 52W" x 31"H
Exterior Product Dimensions : 77" Depth x 52" Width x 31" Height
Dry Weight: 370 lbs.
Water Capacity: 165 Gallons
Luxury Spas provides an industry leading 10-2-2 comprehensive warranty which means you are purchasing a spa built for years of service. Our warranty coverage includes repair or replacement of spa components that other manufacturers simply don’t cover. We provide this leading warranty coverage by using the most durable components and equipment in the industry.
Luxury Spas Warranty Certification
This warranty certification covers all Luxury Spas branded hot tubs which are purchased directly from Luxury Spas USA. This warranty certificate is valid from the date of sale and is non-transferable.
Acrylic Shell Warranty - 5 years
Luxury Spas warrants the acrylic shell surface against water lossarising from defects in materials, including cracks, blisters, peeling and delamination for a period of 5 years. The warranty coverage includes all parts and labor necessary for repair.
Electrical Equipment and Plumbing - 2 years
Luxury Spas warrants all major spa components including the pumps, heater and the control systemagainst malfunction arising from defects in materials and workmanship, for a period of 2 years. The electrical equipment and plumbing warranty coversonly the parts necessary for repair. Labor is not covered under the warranty. Water leaks from pump and plumbing unions are not included under the warranty coverage.
Spa Components - 1 year
Luxury Spas warrants all other spa components, including but not limited to LED lights, fuses, topside control unit, diverter caps, cover clips, and jet inserts against malfunction arising from defects in material and workmanship for a period of 1 year to the customer. Includes only parts necessary for repair. Labor costs are not included
Spa Cover Warranty
Luxury Spas warrants the spa cover to be free from defects in material and workmanship for a period of 90 days from the date of delivery.
All warranties apply to the original customer, at the original address that the spa was installed. Your limited warranty does not include the cost of shipping parts back to Luxury Spas or to an authorized repair center. This warranty does not include costs incurred using non-authorized repair technicians. Customers must have written consent from Luxury Spas before proceeding with any repair that is to be reimbursed by Luxury Spas. In all cases,Luxury Spas has sole responsibility for determining the cause and nature of a fault. Luxury Spasreserves the right to provide a replacement spa of equivalent value if we deem it to be necessary. In such a circumstance, the customer shall be responsible for the cost of moving and installing the new spa into position.
The Customer must report any discovered fault with their spa to Luxury Spaswithin 10 business days. A Luxury Spas technical representative will then diagnose the issue over the telephone and may suggest possible solutions for the customer to attempt. If after these suggestions fail to resolve the issue, Luxury Spas will then arrange for a repair technician to visit the site. If the repair technician is sent out and discovers there is no issue, or the issue is not manufacturing related, then customer will be responsible for the service call. If a manufacturing related issue is discovered there is no charge for the technician visit. If the technician determines that any fault is not covered under this warranty, the customer is solely responsible for the cost of any parts and or labor charges
This Limited Warranty is void if Luxury Spas or its designated representative determines that the spa has been subjected to alteration, neglect, misuse or abuse, or freight damage caused by the common carrier; or if the failure is caused by accident, acts of God or other causes beyond the control of Luxury Spas. Neglect, misuse and abuse include any installation, operation or maintenance of the spa other than in accordance with the instructions contained in the owner’s manual provided with the spa, including but not limited to the failure to maintain proper water chemistry and chemical balance and the use of abrasive or improper cleaners. This Limited Warranty does not provide coverage for any item attached to or installed on the spa after the date of sale or for gaining access to any component for repair or replacement. Spa units used in a commercial application are excluded from any coverage whatsoever. Damage to headrest pillows reported beyond the day of delivery will not be covered under warranty. Headrest pillows are to be removed from the spa when not in use.
Except as specifically provided by law, Luxury Spasand its representatives shall not be liable for any injury, loss, cost or other damage, whether incidental or consequential, arising out of any defect covered by this Limited Warranty, including, without limitation, loss of use of the spa and cost for removal of defective product, even if Luxury Spas has been advised of the possibility of such damage. The liability of Luxury Spas under this Limited Warranty, if any, shall not exceed the original amount paid for the defective product. Coverage under this Limited Warranty shall commence as of the original date of purchase and the duration of such coverage shall not extend for any reason whatsoever beyond that date.
As soon as you place an order you will receive an order confirmation e-mail from us. This means we have your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and can be shipped immediately. If we find that your item is on back order or unavailable, we will void the pre-authorization and will reach out to you via e-mail. If the item(s) can be shipped within 5 business days, we will process the charges and submit the order for shipment.
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. Tracking information will be sent from us within 24 hours of your order leaving the distribution center to the e-mail address provided to us during check out. If your tracking information had not been received within five days of your order, please follow us with us at email@example.com.
We offer free shipping on all orders and on applicable items and brands as well.
Typically, when an order has been received, it will be processed immediately. After this, it will take about 1-3 business days after confirmation of the order, payment, and pickup time to fulfill your order.
Some suppliers do custom make products, and this can add an additional lead time. If delivery time is a concern of yours, please feel free to contact our customer service team for confirmation. Please note that due to the COVID-19 Pandemic, lead times can unfortunately be longer.
Product Quality Guarantee:
It is very important to inspect goods before signing the delivery receipt from the courier. This is important because if the goods are damaged and you must note this with the courier so a freight claim can be filed and we can arrange for either a repair or return of the damaged goods. All damage claims should be reported immediately.
If you do suspect the goods are damaged due to the outer carton appearing damaged, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This will protect your insurance claim if the product is damaged and a freight insurance claim needs to be filed.
Our company prides itself on offering the absolute best prices that can be found online on our product selection. We offer the best value on all our items, so you do not have to worry about looking for the best price elsewhere. If you find another online store beating our price after 30 days of your purchase, we will price adjust and credit you the difference. If you see that we are offering a lower price than what you paid anytime 90 days after your purchase, we will price adjust and credit you the difference. Feel confident that when ordering with us, you are getting the best price guaranteed.
To initiate your partial refund request, just email us the link to the product on our site or on our competitors’ site.
Our 100% Price Match Guarantee must abide by the following:
- Items should be purchased first before claiming the price match
- The price match includes item price + shipping charges, excluding sales tax.
- Items out of stock cannot be price matched.
- Discount and auction websites such as eBay, eBid, overstock, etc. do not qualify.
- Competitors must be an Authorized Retailer of the item you ordered.
- Rebates and promotions such as buy one, get one free are not eligible for price match.
- Exchange Orders do not apply.
It was my idea to get this hot tub and my incredible husband did all the work moving it and installing it. He's a pretty good handyman and didn't encounter any issues. We both enjoyed our hot tub that night. It looks incredible at night and is so relaxing. Exceeds my wildest expectations.
I picked this model because of the amount of jets it had comparable to other brands. It does have a lot of jets but not all of them are adjustable. Overall, I like the tub and it looks solid, just wish I could adjust all the jets.