Sunray Cayenne 4 Person Outdoor Sauna HL400D
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Shipping Time: 7-12 business days. All freight orders are curbside and include FREE liftgate service.
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- Assembly Manual
- Price Match
The Cayenne 4-Person sauna has a roof and weather cover making it suitable for outdoor use. Eight ceramic heaters will quickly get the sauna to your desired temperature. The Cayenne outdoor sauna includes wide bench seating for maximum comfort, oxygen ionization system for purifying the air, recessed interior lighting, FM radio w/CD and MP3, cup holders, and more. The Cayenne is easy to assemble and the natural Canadian hemlock wood will enhance any outdoor patio setting.
- Exterior Dimensions: 79W" x 52D" x 83H"
- Interior Dimensions: 65W" x 48D" x 68H"
- Bench Dimensions: 18" depth x 64" width
- Rapid-Heat ceramic heaters - 8 Rapid Heat ceramic heaters gets the sauna to your desired temperature in just minutes!
- Solid Canadian Hemlock wood - Smooth and naturally appealing yet durable. Easy to install tongue and groove construction.
- 7 Year Structural Warranty - Guaranteed against defects in materials and workmanship for a full 7 years.
- ETL/CSA Certified - Meets all US and Canadian electrical safety standards - 120V, 30 amp plug
- Natural Canadian Hemlock Wood
- 8 Rapid Ceramic Heaters
- Exterior Control Panel
- Recessed interior lighting
- Bluetooth speaker system
- Ozone Sterilization System
- Severe Weather Cover
- 2400 watts
- Product Weight: 397
How does an infrared sauna work?
Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue. The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.
Do SunRay Saunas emit EMF?
SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side. The epoxy resin panel is then laminated which results in ultra low EMF levels safe for continuous use.
How is the sauna packaged?
SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage. The cardboard boxes can be removed from the pallet and will fit through any door size 24” or greater.
Does the sauna come pre-assembled?
SunRay saunas are not pre-assembled. They arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.
How long does it take to assemble the sauna?
Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.
Are there any special tools required to assemble the sauna?
No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.
What voltage does the unit run on?
All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.
Can I place the sauna on the second floor?
Most saunas weigh between 300-400lbs, so yes you can place a sauna on the second floor.
Can I use the sauna outdoors?
All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.
How do I clean the sauna?
First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture. Then wipe the sauna down with a wet towel and let dry. The glass in your sauna can be cleaned with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Make sure to leave the door open so the sauna can dry.
How often do I need to clean the sauna?
The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Using a towel to sit on while in the sauna will capture a lot of the sweat and thereby reduce the frequency of cleaning the sauna.
This product carries a 7-Year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact the warranty claim department at email@example.com.
The 7-Year warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside voids the warranty.
"Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."
As soon as you place an order you will receive an order confirmation e-mail from us. This means we have your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and can be shipped immediately. If we find that your item is on back order or unavailable, we will void the pre-authorization and will reach out to you via e-mail. If the item(s) can be shipped within 5 business days, we will process the charges and submit the order for shipment.
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. Tracking information will be sent from us within 24 hours of your order leaving the distribution center to the e-mail address provided to us during check out. If your tracking information had not been received within five days of your order, please follow us with us at firstname.lastname@example.org.
We offer free shipping on all orders and on applicable items and brands as well.
Typically, when an order has been received, it will be processed immediately. After this, it will take about 1-3 business days after confirmation of the order, payment, and pickup time to fulfill your order.
Some suppliers do custom make products, and this can add an additional lead time. If delivery time is a concern of yours, please feel free to contact our customer service team for confirmation. Please note that due to the COVID-19 Pandemic, lead times can unfortunately be longer.
Product Quality Guarantee:
It is very important to inspect goods before signing the delivery receipt from the courier. This is important because if the goods are damaged and you must note this with the courier so a freight claim can be filed and we can arrange for either a repair or return of the damaged goods. All damage claims should be reported immediately.
If you do suspect the goods are damaged due to the outer carton appearing damaged, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This will protect your insurance claim if the product is damaged and a freight insurance claim needs to be filed.
Our company prides itself on offering the absolute best prices that can be found online on our product selection. We offer the best value on all our items, so you do not have to worry about looking for the best price elsewhere. If you find another online store beating our price after 30 days of your purchase, we will price adjust and credit you the difference. If you see that we are offering a lower price than what you paid anytime 90 days after your purchase, we will price adjust and credit you the difference. Feel confident that when ordering with us, you are getting the best price guaranteed.
To initiate your partial refund request, just email us the link to the product on our site or on our competitors’ site.
Our 100% Price Match Guarantee must abide by the following:
- Items should be purchased first before claiming the price match
- The price match includes item price + shipping charges, excluding sales tax.
- Items out of stock cannot be price matched.
- Discount and auction websites such as eBay, eBid, overstock, etc. do not qualify.
- Competitors must be an Authorized Retailer of the item you ordered.
- Rebates and promotions such as buy one, get one free are not eligible for price match.
- Exchange Orders do not apply.
We just love our sauna.Did come with few of our heaters not working.
Assembly takes about 2 hours with help but is fairly easy. It’s a great value and has worked perfectly for almost a year.
Great company with exceptional customer service. Made it a seemless transaction always available to answer questions
Lovely sauna but doesnt get as hot as described. I removed the thermostat sensor to outside and gets hotter. Bench is low and narrow and to close to heaters. I had a higher and bench built, added glass to make windows double paned, rockwool insulation in ceiling , a fan, and now very happy. I dont like the look of cover so am planning to insulate walls and put on metal roof. Otherwise not hot enough for winter without cover. Also would not work well in really cold climates. As is probably not below 50 degrees