Sunray Cayenne 4-Person Infrared Outdoor Sauna HL400D
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The Sunray Cayenne 4-Person Infrared Outdoor Sauna HL400D is the perfect way to enjoy the outdoors while relaxing in the warmth of an infrared sauna.
The sauna is designed to withstand the elements and features a weather-resistant Canadian Hemlock wood construction, tempered glass door, and roof with asphalt shingles. With its spacious interior and advanced infrared technology, this sauna is perfect for up to four people to enjoy a soothing and therapeutic session.
Sunray Cayenne 4-Person Infrared Outdoor Sauna HL400D Features:
- Exterior Dimensions: 79W" x 52D" x 83H"
- Interior Dimensions: 65W" x 48D" x 68H"
- Bench Dimensions: 18" depth x 64" width
- Natural Canadian Hemlock Wood
- 8 Rapid Ceramic Heaters
- Exterior Control Panel
- Recessed interior lighting
- Bluetooth speaker system
- Ozone Sterilization System
- Severe Weather Cover
- 2400 watts
- Product Weight: 397
How does infrared sauna work?
Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue.
The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.
Do SunRay Saunas emit EMF?
SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side.
Laminating the epoxy resin panel results in ultra low EMF levels that are safe for continuous use.
How is the sauna packaged?
SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage.
You can remove the cardboard boxes from the pallet and they will fit through any door size 24” or greater.
Does the sauna come pre-assembled?
SunRay Saunas are not pre-assembled. Furthermore, they arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.
How long does it take to assemble Sunray Cayenne 4-Person Infrared Outdoor Sauna HL400D?
Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.
Do you need any special tools to assemble the sauna?
No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.
What voltage does the Sunray Cayenne 4-Person Infrared Outdoor Sauna HL400D run on?
All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.
Can I place the sauna on the second floor?
Most saunas weigh between 300-400lbs. However, you can place a sauna on the second floor.
Can I use the Sauna outdoors?
All SunRay Saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.
How do I clean the sauna?
First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture.
Next, wipe the sauna down with a wet towel and let dry. You can clean the glass in your sauna with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Therefore make sure to leave the door open so the sauna can dry.
How often do I need to clean the sauna?
The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Sitting on a towel while in the sauna will capture a lot of sweat and thereby reduce the frequency of cleaning the sauna.
This product has a 7-Year Warranty against material and workmanship defects. To make a warranty claim, you need to fill out the registration card and send it with a valid receipt to the address below or email email@example.com. However, it's important to note that the manufacturer covers the entire sauna structure, including heating elements, but only covers the radio for 1 year.
You need to provide a receipt for any warranty claim, and you may need to arrange and pay for return shipping.. The warranty does not cover misuse, improper installation, or damage from natural causes. SUNRAY INDOOR SAUNAS ARE NOT FOR OUTDOOR USE. Do not use harsh cleaners or lacquers on the sauna, and do not place it on unapproved surfaces. Surface cracks are normal.
- Do not use lacquers, paints or abrasive cleaners on the sauna.
- Do not place the sauna on non-approved surfaces or in outdoor applications.
- Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."
As soon as you place an order you will receive an order confirmation e-mail from us. This means we have your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and can be shipped immediately. If we find that your item is on back order or unavailable, we will void the pre-authorization and will reach out to you via e-mail. If the item(s) can be shipped within 5 business days, we will process the charges and submit the order for shipment.
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. Tracking information will be sent from us within 24 hours of your order leaving the distribution center to the e-mail address provided to us during check out. If your tracking information had not been received within five days of your order, please follow us with us at firstname.lastname@example.org.
We offer free shipping on all orders and on applicable items and brands as well.
Typically, when an order has been received, it will be processed immediately. After this, it will take about 1-3 business days after confirmation of the order, payment, and pickup time to fulfill your order.
Some suppliers do custom make products, and this can add an additional lead time. If delivery time is a concern of yours, please feel free to contact our customer service team for confirmation. Please note that due to the COVID-19 Pandemic, lead times can unfortunately be longer.
Product Quality Guarantee:
It is very important to inspect goods before signing the delivery receipt from the courier. This is important because if the goods are damaged and you must note this with the courier so a freight claim can be filed and we can arrange for either a repair or return of the damaged goods. All damage claims should be reported immediately.
If you do suspect the goods are damaged due to the outer carton appearing damaged, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This will protect your insurance claim if the product is damaged and a freight insurance claim needs to be filed.
Our company prides itself on offering the absolute best prices that can be found online on our product selection. We offer the best value on all our items, so you do not have to worry about looking for the best price elsewhere. If you find another online store beating our price after 30 days of your purchase, we will price adjust and credit you the difference. If you see that we are offering a lower price than what you paid anytime 90 days after your purchase, we will price adjust and credit you the difference. Feel confident that when ordering with us, you are getting the best price guaranteed.
To initiate your partial refund request, just email us the link to the product on our site or on our competitors’ site.
Our 100% Price Match Guarantee must abide by the following:
- Items should be purchased first before claiming the price match
- The price match includes item price + shipping charges, excluding sales tax.
- Items out of stock cannot be price matched.
- Discount and auction websites such as eBay, eBid, overstock, etc. do not qualify.
- Competitors must be an Authorized Retailer of the item you ordered.
- Rebates and promotions such as buy one, get one free are not eligible for price match.
- Exchange Orders do not apply.
We just love our sauna.Did come with few of our heaters not working.
Assembly takes about 2 hours with help but is fairly easy. It’s a great value and has worked perfectly for almost a year.
Great company with exceptional customer service. Made it a seemless transaction always available to answer questions
Lovely sauna but doesnt get as hot as described. I removed the thermostat sensor to outside and gets hotter. Bench is low and narrow and to close to heaters. I had a higher and bench built, added glass to make windows double paned, rockwool insulation in ceiling , a fan, and now very happy. I dont like the look of cover so am planning to insulate walls and put on metal roof. Otherwise not hot enough for winter without cover. Also would not work well in really cold climates. As is probably not below 50 degrees