Sunray Southport 3 Person Traditional Sauna HL300SN
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- Assembly Manual
- Price Match
- Exterior Dimensions: 69"W x 47"D x 75"H
- Interior Dimensions: 65"W x 43"D x 69"H
- Wide bench seating with plenty of leg room!
- 3.5kW Harvia/Davey heater
- Canadian Hemlock wood - Smooth and naturally appealing yet incredibly durable.
- Tongue and Groove Construction - Easy to assemble and operate!
- 7 Year Warranty - Guaranteed against defects in materials and workmanship for a full 7 years.
- Requires a 220V, 20 amp dedicated power outlet
- Natural Canadian Hemlock wood
- Tempered Glass
- Cup Holder
- Ventilation System
- Ergonomic Backrest
- 7 Year Warranty
- Product Weight: 442
How does an infrared sauna work?
Infrared heaters in the sauna emit FAR Infrared heat which is a narrow band of energy within the 5.6 to 15 micron level. This type of energy closely resembles the natural human spectrum so it’s easily absorbed by the body tissue. The body reacts by sweating profusely which has many health benefits including detoxification, improved blood flow, circulation and weight loss.
Do SunRay Saunas emit EMF?
SunRay, unlike many manufacturers, does not use wires to conduct FAR Infrared heat, rather we apply the perfect thickness of ultra-conductive carbon to an epoxy resin panel activated by positive and negative copper strips on either side. The epoxy resin panel is then laminated which results in ultra low EMF levels safe for continuous use.
How is the sauna packaged?
SunRay Saunas contain wooden panels that are pre-packaged in cardboard boxes and then placed on a wooden pallet to ensure the sauna arrives without damage. The cardboard boxes can be removed from the pallet and will fit through any door size 24” or greater.
Does the sauna come pre-assembled?
SunRay saunas are not pre-assembled. They arrive in panels which are secured together with screws and metal latches. Assembly takes approximately one hour.
How long does it take to assemble the sauna?
Most sauna models take about an hour to assemble. Two people are required. For more information on the assembly of the unit please see the assembly instructions.
Are there any special tools required to assemble the sauna?
No, the only tool you need to assemble the sauna is a Philips head screwdriver or drill with a Philips head bit.
What voltage does the unit run on?
All SunRay saunas use UL listed plugs and operate on 110V. Some larger saunas require a non-standard 20 amp plug and require a 20 amp circuit.
Can I place the sauna on the second floor?
Most saunas weigh between 300-400lbs, so yes you can place a sauna on the second floor.
Can I use the sauna outdoors?
All SunRay saunas except the outdoor models must be used indoors. They are not suitable for outdoor use.
How do I clean the sauna?
First, unplug the sauna and make sure it is cool before cleaning. To clean the wooden interior of your sauna mix 3 teaspoons of baking soda into a gallon of warm water. Use a towel to wipe down the interior with the baking soda and water mixture. Then wipe the sauna down with a wet towel and let dry. The glass in your sauna can be cleaned with glass cleaner. If you have an outdoor sauna, use a standard garden hose on a low/mist setting to wash out the interior. Make sure to leave the door open so the sauna can dry.
How often do I need to clean the sauna?
The sauna should be cleaned every 6 months or at your discretion if you are using it regularly. Using a towel to sit on while in the sauna will capture a lot of the sweat and thereby reduce the frequency of cleaning the sauna.
This product carries a 7-Year Warranty against defects in materials and workmanship. For warranty claims, please complete and detach the warranty registration card below and send it along with a valid sales receipt to the warranty claims department address below. You can also contact the warranty claim department at firstname.lastname@example.org.
The 7-Year warranty covers the entire structure of the sauna including the heating elements. The radio is covered by a limited 1-Year Warranty. If the warranty claims department determines that the sauna must be returned, it must be returned with a receipt showing date of purchase, purchase price, and the dealer from which the sauna was purchased. No warranty claim will be honored without a receipt.
Warranty claims will only be resolved with the repair of the current product or shipment of a replacement product. Improper use or installation or damage resulting from acts of nature is not covered under the sauna warranty. No other warranties expressed or implied shall be in effect in lieu of the 7-Year Warranty and no responsibility is assumed for present or future damage due to misuse. SunRay indoor saunas are intended for INDOOR USE. Use of SunRay Saunas outside voids the warranty.
"Do not use lacquers, paints or abrasive cleaners on the sauna. Do not place the sauna on non-approved surfaces or in outdoor applications. Surface cracks are not considered defects in material or workmanship, as they are considered normal characteristics of all wood."
As soon as you place an order you will receive an order confirmation e-mail from us. This means we have your order in our system and have pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and can be shipped immediately. If we find that your item is on back order or unavailable, we will void the pre-authorization and will reach out to you via e-mail. If the item(s) can be shipped within 5 business days, we will process the charges and submit the order for shipment.
If your order is in stock and we have processed the charges on your credit card, the items will ship within five business days from the date of your order. Tracking information will be sent from us within 24 hours of your order leaving the distribution center to the e-mail address provided to us during check out. If your tracking information had not been received within five days of your order, please follow us with us at email@example.com.
We offer free shipping on all orders and on applicable items and brands as well.
Typically, when an order has been received, it will be processed immediately. After this, it will take about 1-3 business days after confirmation of the order, payment, and pickup time to fulfill your order.
Some suppliers do custom make products, and this can add an additional lead time. If delivery time is a concern of yours, please feel free to contact our customer service team for confirmation. Please note that due to the COVID-19 Pandemic, lead times can unfortunately be longer.
Product Quality Guarantee:
It is very important to inspect goods before signing the delivery receipt from the courier. This is important because if the goods are damaged and you must note this with the courier so a freight claim can be filed and we can arrange for either a repair or return of the damaged goods. All damage claims should be reported immediately.
If you do suspect the goods are damaged due to the outer carton appearing damaged, please note “Possible Freight Damage” on the delivery receipt while the driver is present. This will protect your insurance claim if the product is damaged and a freight insurance claim needs to be filed.
Our company prides itself on offering the absolute best prices that can be found online on our product selection. We offer the best value on all our items, so you do not have to worry about looking for the best price elsewhere. If you find another online store beating our price after 30 days of your purchase, we will price adjust and credit you the difference. If you see that we are offering a lower price than what you paid anytime 90 days after your purchase, we will price adjust and credit you the difference. Feel confident that when ordering with us, you are getting the best price guaranteed.
To initiate your partial refund request, just email us the link to the product on our site or on our competitors’ site.
Our 100% Price Match Guarantee must abide by the following:
- Items should be purchased first before claiming the price match
- The price match includes item price + shipping charges, excluding sales tax.
- Items out of stock cannot be price matched.
- Discount and auction websites such as eBay, eBid, overstock, etc. do not qualify.
- Competitors must be an Authorized Retailer of the item you ordered.
- Rebates and promotions such as buy one, get one free are not eligible for price match.
- Exchange Orders do not apply.
The sauna arrived on a pallet in several boxes. It took about an hour and a half to fully assemble. It went together pretty easily. The sauna cabin itself is a basic cabin with a bench in it one light and windows in the front so its not a lot of bells and whistles but it does the job. The Harvia heater takes about 30 minutes to get to 165 degrees. Works as advertised. Good value compared to other models we looked at that were much more expensive.
Sunray Southport 3 Person Traditional Sauna HL300SN
We have not unpacked it yet. Need to have kids help carry it downstairs. Cartons look good, not banged up factory did a good job prepping the shipment. Lion did a good job with the order Kudos to their staff. Not lions fault they sold so many of these the factory missed the original ship date. Just glad to get it. Thanks you!
Well someone has to be the first and blaze the trail for anyone who might be looking to purchase this sauna. Admittedly we were a bit worried when we couldn't find any information on this big purchase. First let me say that so far we are extremely satisfied with this product. It does everything it promises. Granted we have only had it a couple of weeks but every time we have used it, it has been great. I definitely recommend it. I was trying to decide whether to get the 2 person or 3 person and I am now really glad I chose the larger of the two. It allows my husband and I to enjoy it together without being on top of each other. When alone I can stretch out quite nicely as it is 69" wide. Very roomy. Three people can easily use it at the same time. The construction seems solid and well put together altho the thin wood that goes over the very top of the unit is a bit jicky but it works. You really wouldn't need to put that part on if you didn't feel it was beneficial as there is a solid top. The directions say to heat it for about an hour before using but we have been able to get in after about 20-30 minutes. That said, if you want it to reach max temp which is about 80-82C or 176-180F respectively you might want to wait that long. I love that it has a delayed timer so if you are wanting to workout, or go for a hike or bike before getting in you can set it to start up to 4 hours earlier. Now for the negatives if you would call them that. You have to have a dedicated 220 circuit put in and when you hook it up you have to hard wire it in. It does not come with a plug like a hot tub might. The inside light also has to be hardwired. Nothing on the description said anything about that. I had my electrician handle all that. I wouldn't put it outdoors unless you have an outdoor living room or at least a covered area as it is not meant to get weathered. Ours is in a room in the basement which works nicely. It doesn't come with any bells or whistles like stereo or digital controls which is not a negative for us. Just more to go wrong in our opinion. You will need a sense of humor during set up as the directions are dismal at best and none of the parts were labeled. Once we figured out how it went together though it was a fairly straight forward easy build. The click lock was great in that we didn't need any major tools. I did call Home Depot with a question regarding the heater and she called the vender with me on the phone so I could speak with an associate. Oh ya, the light bulb came broken and it is a special kind that is not easy to find so I called to get a replacement but have yet to receive it so I will probably have to follow up with them in that regard. All in all great product for the price. We were given a range of delivery dates and it came earlier than expected. They called to make sure we could be home for the delivery. It comes in four boxes. You don't need to be a rocket scientist to put it together just patience and another set of hands. Very happy we chose it.